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SMS & messaging campaigns Send the right message at the right time.

Text messages reach people quickly and are read fast. We plan and run permission-based SMS and messaging campaigns for offers, reminders and notifications, personalised, scheduled and measured.

Discuss your project Explore our approach
Enterprise delivery · Senior specialists · UK & Türkiye
SMS & messaging campaigns by Dika Design
01 · Overview

Short messages, direct results

SMS marketing connects you with your audience through short text messages. It suits campaign announcements, promotions, event reminders and customer notifications, where speed and clarity matter more than length.

01

Promotional campaigns

Offers and announcements sent to the right segment, with links tracked to measure response.Plan a campaign 02

Reminders and notifications

Appointment reminders, order updates and service messages sent automatically from your systems.Automate your messages 03

Local and multi-market messaging

Messages adapted to local languages, time zones and customer segments in each market.Discuss your markets
02 · When teams call us

Signs it is time to change the system.

Important messages are missed

Email reminders go unread and appointments are lost.

Offers arrive too late

Time-limited promotions need a channel that is seen fast.

Customers ask where their order is

Support handles questions an update could answer.

Same message for every market

Language and timing do not match local customers.

Unclear consent records

It is hard to prove who agreed to receive messages.

No view of results

Messages go out, but nobody knows what they achieved.

03 · Our approach

Tailored solutions for every market

  1. Geographic flexibilityServices adapted to businesses and audiences in different regions.
  2. Segmentation and targetingMessages shaped by geographic and customer characteristics to stay relevant.
  3. Localised communicationContent adapted to local languages and cultural nuance.
Team and customer messaging in Dika Ops
Messages next to the work · Dika Ops
04 · Capabilities

Sixteen capabilities. One accountable team.

Everything we design, build and run in SMS marketing, delivered by the same senior team.

  • 01

    Campaign strategy

    When to send, to whom and with what offer.

  • 02

    Message writing

    Short, clear texts that say one thing well.

  • 03

    Promotional campaigns

    Offers and announcements to the right segment.

  • 04

    Appointment reminders

    Automatic reminders that reduce missed bookings.

  • 05

    Order and delivery updates

    Status messages sent from your store or systems.

  • 06

    Event invitations

    Invitations and reminders for launches and events.

  • 07

    Segmentation

    Audiences by location, behaviour and customer type.

  • 08

    Personalisation

    Names, offers and details tailored to each recipient.

  • 09

    Scheduling

    Messages sent at the right local time.

  • 10

    Link tracking

    Short links that show who clicked and when.

  • 11

    Consent management

    Opt-in records and easy opt-out on every message.

  • 12

    Messaging apps

    Campaigns on messaging apps where customers prefer them.

  • 13

    Localisation

    Content adapted to each language and market.

  • 14

    System integration

    Messages triggered from your CRM, store or booking tool.

  • 15

    Two-way replies

    Customer replies routed to the right team.

  • 16

    Campaign reporting

    Delivery, clicks and conversions for every send.

05 · How an engagement runs

Five steps, visible at every stage.

  1. 01Goals and audienceObjectives, segments and consent status reviewed.
  2. 02Plan and messagesCampaign calendar and message drafts for approval.
  3. 03SetupSender details, links, scheduling and integrations configured.
  4. 04SendMessages delivered at the right time for each market.
  5. 05Report and refineResults reviewed and the next campaign improved.
06 · What you receive

Deliverables you keep, not just a launch.

Every engagement ends with assets your organisation owns and can run without us.

Plan the first phase

  • Campaign plan

    Audiences, timing and offers for each campaign.

  • Message library

    Approved templates for campaigns and notifications.

  • Segments

    Audience groups ready to target.

  • Automated triggers

    Reminders and updates sent from your systems.

  • Consent records

    Opt-in and opt-out handled and documented.

  • Campaign reports

    Delivery, clicks and conversions after every send.

07 · Who it is for

Built for organisations like yours.

Retail and e-commerce

Shops sending offers and delivery updates.

Clinics and service providers

Businesses that depend on appointments.

Finance and insurance

Firms sending timely notices and reminders.

Events and hospitality

Venues and organisers inviting and reminding guests.

When SMS is the right channel

SMS works best for short, timely messages: reminders, delivery updates, limited offers and event information. People usually read texts soon after they arrive, so timing matters more than length.

Personal and local

A message that uses the right language, local time and a relevant offer feels useful rather than intrusive. Segmentation and localisation make that possible at scale.

Connecting SMS to your systems

The most useful messages are triggered by real events: a booking, an order or a payment. Connecting SMS to your CRM, store or booking tool sends them automatically at the right moment.

More capabilities

Explore other services.

Web design & development Technical support & website maintenance Email marketing & automation Digital advertising management
FAQ

SMS marketing, answered.

Clear answers before discovery, scoping and delivery begin.

Ask a different question
How do you customise SMS campaigns?

We build a strategy for each brand and audience, so every campaign is personalised to the segment receiving it.

How do you measure campaign results?

We track delivery, link clicks and conversions, and report on each campaign so the next one can be improved.

Which industries do you work with?

We run campaigns for many sectors, including retail, finance, healthcare and professional services.

How is customer privacy protected?

We send only to people who have given consent, include clear opt-out options and handle customer data securely and in line with data protection rules.

How quickly can SMS affect sales?

Messages are read soon after delivery, so responses usually come quickly, especially for time-limited offers.

Can we change a campaign while it runs?

Yes. We review requests promptly and adjust audiences, timing or content as needed.

What do we need to do during a campaign?

Approve the plan and the messages. We handle the planning, sending and reporting.

Can messages be sent in several languages?

Yes. We adapt content to each market's language and send at local times.

Can SMS be triggered by our systems?

Yes. Reminders and updates can be sent automatically from your CRM, store or booking tool.

Do you also run messaging app campaigns?

Yes. Where customers prefer messaging apps, we plan campaigns there alongside SMS.

Discover the power of SMS marketing today.

Reach customers directly, with messages they see. Our SMS campaigns help you lift sales while keeping customers informed.

  • Messages people actually read
  • Every stage managed for you
  • An efficient, budget-friendly channel
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